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Delivering the Customer to the Advertiser

By Sue Decker - Stanford
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Lecture Description

The advertiser doesn't care what media property they're buying online; they simply want to reach their demographic. Yahoo! President Sue Decker explains how the company did not make the most of its competitive advantage to bring the customer to the right ads and how they were late to measure their advertising's effectiveness. Decker further explains how the company is changing its capabilities today, and improving its speed of delivering advertising optimization.

Course Index

  1. The Guiding Light of Customer-centricity
  2. An Unscalable Ecosystem
  3. The Three Phases of Yahoo!
  4. Delivering the Customer to the Advertiser
  5. Open and Social
  6. On the Verge of an Acquisition?
  7. Monetizing Search Capabilities