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  1. Kelley talks about how the observation phase is the most overlooked part of the development process. Kelley hires social scientists to watch people complete tasks instead of asking them usability questions. He prefers to see them as customers instead of users and strongly believes that customer satisfaction comes with understanding their values. He gives examples of how his team will observe a customer in their usual environment instead of...more

  2. Ashwin Navin, Co-founder and President of Bit Torrent, alludes to a theory by Bob Cringely about the three stages of a company - Commandos, Infantry and Military Police. Navin suggests that startup success relies on successfully identifying and executing on the demands of each phase, as well as transitioning between phases, by bringing in the right team members for each stage of the company.

  3. Estrin talks about the three parts of the IT cycle, particulary the enterprise productivity cycle. Enterprises have changed the way they did business. They use the internet to communicate with others, bringing IT to small and medium businesses. Enabling technologies have fueled this cycle, which is in its maturation phase, where IT is in minimal demand and there is over capacity.

  4. Jung talks about one of the biggest challenges in the growth phase of a startup. Releasing and disseminating control is very essential for scaling companies. He explains this fact in detail and illustrates its importance from his personal experience.

  5. Williams believes that podcasting has just begun and that it is going to grow in the coming years. He explains that people are now only in the 'geocities' phase where they know how to access content but do not know why to do so or do so on an ongoing basis.

  6. Specifict heat and phase changes: Calculating how much heat is needed to convert 200g of ice at -10C to 110 degree steam.

  7. Professor Sylvia Ceyer explains the steps required to create a Lewis structure, using the cyanide ion and thionyl chloride as examples. She discusses formal charge within a molecule, skeletal structure of chain molecules, and resonance structures using the nitrate ion as an example.

  8. Today's lecture concludes Professor Freeman's discussion of the four phases of the Revolutionary War. America's victory at the Battle of Saratoga in 1777 marked the end of the third phase of the war, and led to a turning point in the conflict: France's decision to recognize American independence and enter into an alliance with the fledging nation. Although the British made one final attempt at reconciliation in 1778 with the Conciliatory P...more

  9. Why work from expansion is the area under the curve of a PV-diagram.

  10. In this lecture, Professor Freeman explains the logic behind American and British military strategy during the early phases of the Revolution. First, she discusses the logistic disadvantages of the British during the war: the difficulties shipping men and supplies from more than three thousand miles away; the vast expanse of countryside with no one central target to attack; difficulties in recruiting British soldiers to fight in America; a...more

  11. Jung talks about the dark phase in a startup where entrepreneurs begin to question everything, including themselves. This is an important phase as it tests you, your own sense of perseverance and loyalty to yourself, he says. An entrepreneur has to be prepared for this phase as every company will eventually experience it, he cautions.